Vici Richardson

Community Care and Personalisation Team Manager

I began working for Disability North in 2010 as a Direct Payment Advisor. Previous to that I worked as  National Campaigns and Advocacy Manager for a national charity. Over the years I have supported hundreds of people to access a Direct Payment through health or social care and use that to have choice and control over their support.

I have a Direct Payment for my son and use that to employ a team of Personal Assistants and so have first-hand experience of the complexities that families sometimes face.

Since May 2020 I have been working as the Community Care and Personalisation Advisor. I can advise on a range of issues from supporting you to obtain a care assessment to looking at how you can ensure your support needs are being met.

I will be looking to build up good relationships with local authorities and clinical commissioning groups to support around the area of personalisation and ensuring that choice and control remains at the heart of support for disabled people. This can be in the form of developing peer support groups, user led training as well as advice and guidance.

For those opting to use our Direct Payment Support service I can offer support by looking at your budget and advise on what you can use it for. If you are looking to use a Personal Assistant I can support you  to recruit good quality Personal Assistants, helping you write a job advert and job description and then support you through the whole recruitment process, including support at interviews. Once a Personal Assistant has been recruited I ensure all checks are in place such as DBS and references and can provide you with ongoing support around managing your support.  Employing a personal assistant can be a daunting prospect and I aim to make that as straightforward and painless as possible.


Something not many people know about me:
I am a director of Wansbeck Gymnastics and Trampolining Club and passed my level pre school gymnastics course recently.